Orders are shipped from Rose Bay, Sydney, Australia.
Orders placed before 4pm AEST Monday to Friday will be shipped the same day. Orders placed after this time will be shipped the next business day. Orders placed after 4pm Friday and anytime Saturday will be shipped on Sunday.
We ship all parcels with Australia Post Standard and Express. We also use Sendle if it's possible to have your order delivered sooner than Australia Post.
Yes, we ship worldwide and prices can be found on Shipping Page. This will automatically be added at checkout. Join our VIP Subscriber newsletter to be eligible for offers and discounts.
International orders are shipped within one business day. We use Australia Post Standard and Express. Please allow between 7-10 business days for your order to arrive. For Express Post allow 4-7 business days. Once your order has been shipped there may be a possibility of delays that might occur within your country due to customs policies, this is out of our control. You will be emailed a tracking number upon dispatch and your order can be followed for shipping progress and delivery estimation.
You can contact us through our contact page! We will be happy to assist you.
We want you to be 100% happy with your Harla garments, but if your purchase is not quite right for you we offer refunds on full price items within 7 days of receiving your order minus shipping costs. Exchange or credit is also available.
Sale items are eligible for exchange or credit note only.
We suggest trying on your garment as soon as received to ensure you're able to return within the time frame.
Items must be returned in their original condition, unworn, unwashed, unaltered, unmarked with tags attached.
We accept returns on sale items but are eligible for exchange or credit note only. A self addressed satchel will need to be included in return for your exchange item.
We offer refunds, credit or exchange on full price items within 7 days of receiving your purchase. No forms to fill out, simply contact us with your request and we'll send you the return address details.
We exchange any item within 7 days of receiving your order. Contact us with your request and we'll supply you with a return address. A self addressed satchel will need to be included for your exchange. Upon receipt of your return, your new piece will be shipped within the same day.
Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted item. If the package does not reach us safely we will not be able to complete the refund or exchange. We recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been received.