We want to make sure you are 100% happy with your Harla purchase so we offer refunds, exchange or credit note on full price items within 7 days of merchandise delivery. If a discount code is used on full price items, they are eligible for exchange or credit note only.
Any full price items you wish to return and not posted within 7 days of receiving your order, will be eligible for exchange or credit only.
Full price items ordered in by request or purchased on backorder are eligible for credit or exchange only.
We accept returns on SALE items, but will be eligible for exchange or credit only. Return charges are the customers responsibility.
No forms to fill out, just contact us with your request and we'll provide a return address.
We accept returns as above on International orders but the customer will be responsible for any additional shipping costs.
Please contact us immediately and we will replace the faulty item without delay. Please note that due to the hand screen printing process of our custom designed fabrics some pieces may have small unique differences, including shade and tone of the print. This is not considered faulty. We don’t use filters on our product photography and capture all colours as they are. With any photographic image, some colours look slightly different in person compared to an image. This can all depend on sunlight, direction of sun, overcast and even the colour of the locations ground surfaces. We make our own fabrics and create our own original colours. Every colour has precise ratios of primary colours to equal the colour you have chosen. We don't alter colour ratios for any specific print colour that we are selling or printing.